Reservation Agents

Crew Reservation Agents | Seattle

Are you interested in working for a well respected, top notch customer service environment? Come and join a great team with the proven leader in destination cruising!

From modest beginnings in 1965 with a single ship sailing to Mexico, Princess Cruises and Tours has grown to become one of the world’s premiere cruise and tour operators. We are now recruiting for Reservation Agents to accommodate our phenomenal growth at the corporate office and call center located in downtown Seattle.

Our Reservation Agents talk to people around the world and interact with other travel professionals while helping to create dream vacations for our customers. Embark on an exciting new career with Princess Cruises and Tours, one of the most recognized cruise lines in the world!

Job Duties:
Routinely apply knowledge of product and booking policies to provide excellent customer service and to generate maximum sales. Answer inbound calls from customers, employees, and management to respond to booking queries and to generate future bookings.

Job Requirements:
High school diploma or equivalent and six months experience in customer service or sales. Experience using computer applications and basic math skills. Successful candidates will be able to communicate clearly (verbally and in writing) with customers, management, and employees.

Paid training for this position will begin in November and December 2007.

The schedule for training is Monday through Friday, 8:00am to 4:30pm or 5:00pm. Post-training work schedules vary and may include weekend work or split days off. The earliest shift begins at 5:00am and the latest shift ends at 9:10pm.

Princess offers experience in a world-class customer service environment with opportunities in a wide range of areas. At Princess you will enjoy:
• Opportunities for various pay incentive programs
• Career development opportunities- we promote from within!
• Cruise and travel privileges for you and your family
• Employee rewards and recognition programs
• Benefits including medical/dental/vision insurance, 401(k), Metro FlexPass, and much more
• Small company atmosphere with large company advantages

If interested, please apply on-line at Questions? Email or call (206) 336-5873.

Princess Cruises and Tours is an Equal Opportunity Employer

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